Timezone: EST
Authors of Influence featuring:
Mark Settle
IT management is a craft that’s honed through on-the-job experience rather than a profession that’s mastered through hours of classroom study. Successful managers are expected to be fiscally responsible, politically savvy, technically clairvoyant and a source of inspiration to their teams. They’re routinely required to meet expectations that are frequently unstated, obviously unreasonable or completely unrealistic.
In short, IT management is a full contact sport, not to be pursued by the faint of heart.
Join us on June 18th as two veteran CIOs – Mark Settle and Julie Cullivan – share the secrets of successful IT leaders through a discussion of Mark’s book - Truth from the Trenches, A Practical Guide to the Art of IT Management.
Although this discussion may touch on several common management themes such as budgeting, relationship building, people management and innovation, it will primarily focus on three less commonly discussed but no less important topics:
Exercising the Power of Position in obtaining feedback, borrowing good ideas from other companies and turning an IT team into a learning organization
Establishing Performance Metrics that matter to IT team members and the leaders of other functional groups who are ultimately paying the bill for IT services
Learning to Play Nicely with the Vendors once you’ve come to the realization that IT vendors are not necessarily ‘the enemy’
Meet the author
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