A VIRTUAL EXPERIENCE
OPEN TO ALL CIOs + IT Leaders
HIGHLIGHTS
PANEL DISCUSSION
Kim Ades
Frame of Mind Coaching™ + The Journal That Talks Back™
Thomas Blazek
Arconic
Steven Bugajski
United States Steel Corporation
-
Moderator: Kim Ades, Founder + Co-Founder, Frame of Mind Coaching™ + The Journal That Talks Back™
Panelist: Thomas Blazek, CIO, Arconic
Panelist: Steven Bugajski, VP + CIO, United States Steel Corporation
IT Leadership has never been more demanding or more challenging. COVID has pushed our Leaders to stretch not only their time and their problem-solving skills to accommodate a virtual working environment, but it has also forced them to step up to the plate and lead with more confidence, conviction, and impact amid all the ambiguity we are facing
In this session we will explore:
Strategies and specific technologies that IT Leaders are using to keep their team engaged and rowing in the same direction
What makes it possible for some IT Leaders to soar even in these challenging times
Industry data to help navigate roadblocks and make better decisions
Perspective and lessons learned from your Industry peers facing similar challenges
How to deal with the stress, tension with an overwhelming workload
How to juggle excellent performance with a LIFE
Resources that are being used to overcome some of the toughest obstacles
KEYNOTE PRESENTATION
Patrick Donohue
eCommerce Fulfillment Leader
-
Patrick Donohue, eCommerce Fulfillment Leader
Manufacturers are being pushed to enable more eCommerce capabilities, either through their own commerce sites or through marketplaces, and for good reason. First, there’s a push to capture more consumer wallet share by selling online across multiple commerce sites (AKA, “Omnichannel”).
Also, consumers are pulling Manufacturers to sell online, forcing merchants to adapt for fear of losing business to competitors. Manufacturers are left having to build out these capabilities, and tech leaders need to understand the impact on fulfillment operations in this new Omnichannel reality.
KEYNOTE PRESENTATION
Daniel Busse
Google Chrome Enterprise
-
Daniel Busse, Customer Engineer, Google Chrome Enterprise
According to a recent survey by Google & Accenture, 39% of enterprise contact center agents are expected to be remote in the next 1-2 years and this number is expected to increase to 59% in the near future. Contact centers need to increase their agility by embracing more flexible and secure solutions to provide best-in-class customer service, secure business data, and reduce cognitive load on agents to enable them to be more productive. With a flexible technology architecture, service leaders can focus on their strategy, innovation, and the future without being locked into legacy technology constraints. In this session, learn more about new trends, how to evaluate your technology stack, cloud-first OS platforms, and leading modern contact center solutions that can keep your business on the cutting edge of contact center technology.
KEYNOTE PRESENTATION
Kerry Siggins
Stone Age, Inc.
-
Kerry Siggins, CEO, StoneAge, Inc.
Kerry Siggins, CEO of StoneAge, the global leader in high pressure water jetting equipment, will share how she is transforming her company from a traditional manufacturer into a “Solutions as a Service” technology company that is disrupting its industry and making dirty businesses cleaner and safer.
KEYNOTE PRESENTATION
Jay Graboff
NTT
-
Jay Graboff, Sr Product Manager - AWS + GCP Innovation, NTT
Migrating critical workloads to the public cloud can be complicated and time consuming. In manufacturing, replatforming SAP brings its own sets of unique challenges and considerations. In this presentation, we will explore (2) very different manufacturing client journeys, the risks, and the outcomes
Don’t Miss this virtual experience
Thank You to Our PartnerS
Chrome Enterprise | NTT | HCL Software | Ethical Intruder
Would you like a personal introduction to our Premier Partner? Contact Us >
Are you interested in becoming a Premier Partner? Click Here >