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RETAIL CIO FORUM

A VIRTUAL EXPERIENCE

OPEN TO ALL CIOs + IT Leaders


 

HIGHLIGHTS

PANEL DISCUSSION

Kim Ades is the Founder of Frame of Mind Coaching™ and Co- Founder of The Journal That Talks Back™. Recognized as a pioneer in the field of leadership coaching and thought mastery, Kim uses her unique philosophy and direct coaching style to help leaders identify their blind spots and learn to direct their thinking to achieve extraordinary results. Author, speaker, entrepreneur, coach, and mom of five, Kim’s is dedicated to teaching her powerful coaching process to leaders, executives, and entrepreneurs worldwide.

Kim is featured in a variety of online publications including Forbes, CHOICE Magazine, and Inc. and is a frequent speaker for several organizations including EO, YPO, TEC Canada, SHRM, Premiere Connects, and HRPA. In addition to being interviewed on many top-ranking podcasts, Kim is the host of The Frame of Mind Coaching™ Podcast and coaches leaders live on the show.

Kim Ades
Frame of Mind Coaching™ + The Journal That Talks Back™

Joanne Corum is Senior Vice President and Chief Information Officer (CIO) at McCoy’s Building Supply.  She oversees the company’s Information Services, Marketing, and Pricing departments.  She is responsible for providing strategic business solutions to McCoy’s customers and team members.  

Joanne started her career at IBM and later moved to Applied Materials.  Joanne has over 20 years of industry experience leading global teams across multiple industries.  Joanne holds a bachelor’s degree in Electrical Engineering from The University of Texas at Austin.    

Joanne Corum
McCoy’s Building Supply

Nagarajan Muthusamy
ReliableParts Inc.

  • Kim Ades, Founder + Co-Founder, Frame of Mind Coaching™ + The Journal That Talks Back™

    Joanne Corum, SVP + CIO, McCoy’s Building Supply

    Nagarajan Muthusamy, Chief Digital Officer, ReliableParts Inc.

    IT Leadership has never been more demanding or more challenging.  COVID has pushed our Leaders to stretch not only their time and their problem-solving skills to accommodate a virtual working environment, but it has also forced them to step up to the plate and lead with more confidence, conviction, and impact amid all the ambiguity we are facing. 

    In this session we will explore: 

    • Strategies and specific technologies that IT Leaders are using to keep their team engaged and rowing in the same direction

    • What makes it possible for some IT Leaders to soar even in these challenging times

    • Industry data to help navigate roadblocks and make better decisions

    • Perspective and lessons learned from your Industry peers facing similar challenges

    • How to deal with the stress, tension with an overwhelming workload

    • How to juggle excellent performance with a LIFE

    • Resources that are being used to overcome some of the toughest obstacles

 

KEYNOTE PRESENTATION

2020-2022: Pat helped a mid-market supply chain company define their long-term growth strategy and helped activate two of the company’s top-ranked new ventures. He led the executive team in identifying and prioritizing new runways for growth by ranking emerging, adjacent industry segments where they had unique value proposition, defining ideal customer profiles within those segments, and developing needed financial, business development and strategic marketing plans. He then led that company’s new eCommerce fulfillment business unit.

2008-2020: Pat spent 12 years at a 100-year-old global tool manufacturer, working on the product innovation, strategic marketing, and mergers and acquisitions teams. He led dozens of innovation project teams to deeply understand their customer and generated award-winning product insights and share-stealing product differentiation. He also scoped the total attainable market and penetration rates for key territories in the company’s Industrial sales group, collaborating with leadership to rebalance them, dramatically improving sales in those territories. Pat also conducted competitive analysis on disruptive technology in core markets to help drive the company's Mergers and Acquisitions initiatives.

Patrick Donohue
eCommerce Fulfillment Leader

  • Patrick Donohue, eCommerce Fulfillment Leader

    Retailers are being pushed toward omnichannel experiences and for good reason. eCommerce sales are up more than ever because customers want a frictionless shopping experience and an ‘amazon effect’, forcing merchants to adapt. With the inevitable push toward frictionless ‘meet the customer where they are’ selling, tech leaders need to understand the impact on fulfillment operations in this new reality.

 

KEYNOTE PRESENTATION

Rich brings more than 25 years of information security experience to his role at Rubrik. He is a Data Security SME with an extensive hands-on background in Threat and Vulnerability Management at a very large scale. Rich has an extensive background assessing and securing Industrial control systems as well as IOT and IIOT (The industrial internet of things) systems. He has conducted risk assessments on large Enterprise infrastructure and Enterprise applications from ideation through production phases.

In his free time you might find Rich studying antenna theory and space weather and its effect on radio propagation - Rich holds an Amateur Extra class license and is often on the air trying to work that distant station. Rich’s callsign is W7VTX.

Rich Eicher
Rubrik, Inc.

  • Rich Eicher, Cyber Resilience Architect, Rubrik, Inc.

    Identifying what systems were first affected and when can be challenging. Rubrik Threat Hunting analyzes backup snapshots and provides insights that help avoid malware reinfection during recovery.

    In this session, we’ll discuss how Rubrik can prevent malware reinfection by analyzing the time-series history of data for indicator of compromise to identify initial point, scope and time of infection.

 

KEYNOTE PRESENTATION

Daniel recently joined Google and the ChromeOS Enterprise team in November 2021. Prior to joining Google, he spent 12 years with Apple, where he ended his tenure as a Senior Systems Engineer focused on major enterprise organizations in the central U.S. In his role, he specialized in Manufacturing and Life Sciences, and helped develop innovative strategies to modernize processes with some of the largest companies in the world. Over the course of the last 5 years, Daniel has partnered directly with domestic and international carriers, large resell partners, managed service providers, and developers, to build custom solutions to fit the growing needs of his customers and their industries.

Daniel Busse
Google Chrome Enterprise

  • Daniel Busse, Customer Engineer, Google Chrome Enterprise

    According to a recent survey by Google & Accenture, 39% of enterprise contact center agents are expected to be remote in the next 1-2 years and this number is expected to increase to 59% in the near future. Contact centers need to increase their agility by embracing more flexible and secure solutions to provide best-in-class customer service, secure business data, and reduce cognitive load on agents to enable them to be more productive. With a flexible technology architecture, service leaders can focus on their strategy, innovation, and the future without being locked into legacy technology constraints.

    In this session, learn more about new trends, how to evaluate your technology stack, cloud-first OS platforms, and leading modern contact center solutions that can keep your business on the cutting edge of contact center technology.

 

Don’t Miss this virtual experience

 

Thank You to Our PartnerS

Chrome Enterprise | HCL Software | Ethical Intruder | Rubrik, Inc. | CDW

Would you like a personal introduction to our Premier Partner? Contact Us >
Are you interested in becoming a Premier Partner? Click Here >

 
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